🐾 PeTwin — Terms of Use (EULA)

Last updated: October 25, 2026

These Terms of Use (also our End User License Agreement, "EULA" — together, the "Terms") govern your use of PeTwin, formerly called OnlyPets (the "App"). You must accept these Terms before creating an account or signing in, and by using the App you agree to them. If you do not agree, do not use the App.

1. Eligibility

You must be at least 18 years old to use the App. By creating an account, you represent and warrant that you are 18 or older and that you have the legal capacity to enter into these Terms.
PeTwin is strictly an adults-only platform. Anyone found to be under 18 will have their account permanently removed.

2. Your Account

You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
You agree to provide accurate information about yourself and your pet, and to keep it up to date.
One account per person. You may not create an account on behalf of someone else, or maintain more than one account.

3. User Conduct

You agree not to:

Impersonate any person, or misrepresent your identity, age, or your pet
Upload photos that are not actually of you or your pet, or that you do not have the right to use
Harass, threaten, or abuse other users
Use the App for any commercial solicitation, spam, or unauthorized advertising
Upload content that is unlawful, obscene, defamatory, or infringes on someone else's rights
Attempt to access another user's account, or interfere with the App's normal operation

Zero tolerance for objectionable content and abusive users. PeTwin does not tolerate objectionable content (including nudity, sexual content, violence, hate speech, harassment, animal cruelty, scams or illegal content) or abusive behaviour of any kind. Content that breaks these rules will be removed, and the users responsible will be banned from the App.

Meeting other users: You are solely responsible for your interactions with other users, both in the App and in person. We do not conduct criminal background checks on users. Always exercise caution — we recommend meeting in a public place for any in-person meetup arranged through the App, and never sharing sensitive personal or financial information with someone you've matched with.

4. Child Safety — Zero Tolerance Policy

PeTwin has a zero-tolerance policy toward child sexual abuse and exploitation (CSAE), including any content, communication, or conduct that sexualizes, endangers, or exploits minors in any way. This applies without exception, regardless of who is involved or how the content is framed.

PeTwin is an adults-only (18+) platform, and any attempt to use the App to contact, groom, exploit, or solicit a minor is strictly prohibited and will result in immediate, permanent account removal.
Uploading, sharing, requesting, or soliciting child sexual abuse material (CSAM) in any form is strictly prohibited and treated as a critical safety violation.
If we become aware of CSAE/CSAM on the App — through user reports or our own review — we will immediately remove the content and account involved, and we will report confirmed CSAM to the National Center for Missing & Exploited Children (NCMEC) and/or relevant law enforcement authorities, as required by applicable law.
Users can report any child safety concern directly within the App via the report feature on any profile, post, or message (see Section 6), or by contacting us directly at the email in Section 13.

5. Content You Submit

You retain ownership of the photos, messages, and other content you submit to the App. By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to host, store, and display that content within the App as necessary to operate the service (for example, showing your profile photos to other users).

6. Verification

The App offers an optional photo verification feature. Verification photos are checked automatically by image-analysis software, which looks for an animal of the type on your profile and screens for unsuitable content; no person reviews them as part of that check, and the result can occasionally be wrong. A "Verified" badge indicates only that a photo passed this check — it is not a background check or a guarantee of any user's identity, honesty, or intentions.

7. Reporting and Enforcement

You can report any post, comment, profile or message, and block any user, directly in the App using the "⋯" menu. Blocking someone immediately hides their posts, comments and profile from you and stops them from contacting you, and it also alerts our team so we can review their content. We review reports and blocks within 24 hours, remove objectionable content, and ban users who post it. We review reports — including child safety reports, which are treated with the highest priority — and may, at our discretion, restrict, suspend, or permanently delete any account that violates these Terms or that we believe poses a risk to other users, without prior notice.

8. Account Termination

You may delete your account at any time from within the App. We may suspend or terminate your account if you violate these Terms, engage in conduct we determine is harmful to other users or the App, or for any other reason at our discretion, with or without notice.

9. Third-Party Services

The App uses third-party services, including Google Firebase, Google Sign-In, Google Cloud Vision, Giphy, Expo, and Sentry, to operate certain features. Your use of these integrated features is also subject to those providers' own terms where applicable.

10. Disclaimers

The App is provided "as is" and "as available," without warranties of any kind, express or implied. We do not guarantee that the App will be uninterrupted, secure, or error-free, or that any match or interaction arranged through the App will meet your expectations or be safe.

11. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages arising from your use of the App, including any interactions with other users, whether online or in person.

12. Changes to These Terms

We may update these Terms from time to time. We will indicate the date of the most recent revision at the top of this page. Continued use of the App after changes take effect constitutes acceptance of the revised Terms.

13. Governing Law

These Terms are governed by the laws of France, without regard to its conflict of law principles.

14. Contact Us

Questions about these Terms, or to report a child safety concern directly: petmeetupcom@gmail.com